Eligible Return Conditions

• If we sent the wrong item
• If the item arrived damaged (must report within 24 hours with photos)
• If the product is incompatible with your vehicle model (when using our smart filter)

Return Timeframe

14 days from the delivery date

Mandatory Conditions

• In original packaging (uninstalled)
• Without damage or signs of use
• With the purchase receipt

Return Process

• Notification: Contact us via WhatsApp or email
• Approval: We'll send you an RMA number
• Collection: We'll send a representative for free pickup (for our mistakes)

Non-Returnable Items

• Installed or modified parts
• Liquid materials (oil, grease)

Post-Return Options

• Item replacement (no additional cost)
• Refund (within 5 business days)

Shipping Damage Policy

We fully cover costs if items are damaged during shipping after providing clear photos